Privacy Policy

Who we are

This website is run by Deccan Search (“we”, “us”). Our registered address is 60, 3rd Cross, Chitra Layout, Yelahanka New Town, Bangalore. We are responsible for the personal data described on this page.

What we collect

• Enquiry form: your name, phone number, business name, and anything else you choose to give us, such as your email, city and message.
• Call bookings: if you book through our scheduling calendar, the details you enter there, which are handled by the scheduling provider.
• Analytics: only if you accept analytics cookies, information about how you use the site (pages visited, device and browser type, approximate location) through Google Analytics and the Meta Pixel.
• Technical logs: our hosting provider keeps short-lived logs, including IP addresses, to run and protect the site.

Why we use it

• To reply to your enquiry and arrange a call.
• To provide our services if you become a client.
• With your consent, to understand how the site is used and improve it.
• To keep the site secure and prevent spam and abuse.

We do not sell your personal data.

Who we share it with

We use trusted service providers who process data on our behalf:

• Cloudflare, which hosts this website.
• WhatsApp (Meta), which carries your enquiry to us when you press “Send on WhatsApp” on the enquiry form.
• Our scheduling provider, if you book a call through the calendar.
• Google and Meta, only if you accept analytics cookies.

Some of these providers may store data outside India.

How long we keep it

We keep enquiries for 20 days, unless you become a client, in which case we keep your details for as long as we work together and as required by law afterwards.

Cookies

We do not use analytics or advertising cookies unless you choose “Accept” on the cookie banner. Your choice is stored in your browser. You can change it at any time with the “Cookie settings” link in the footer, or by clearing this site’s data in your browser.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to:

• tell you what personal data we hold about you and how we use it;
• correct, complete or update it;
• erase it, where we no longer need to keep it;
• withdraw your consent at any time;
• nominate someone to exercise these rights on your behalf.

Grievances and contact

For any question or complaint about your personal data, contact B S Balaji at supportdeccansearch@gmail.com. If you are not satisfied with our response, you may complain to the Data Protection Board of India.

Changes to this policy

If we change this policy, we will update it here and change the date at the top.